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Personal Banking > Intermediary Service > Agency Sales
Agency-Sales

Definition:
This is a service for individuals to buy and redeem savings T-bond (electronic) issued by Ministry of Finance, at Hua Xia outlets or via Internet Banking, Phone Banking (under the permission of Ministry of Finance).
Savings T-bond (electronic) (“Savings T-bond) are RMB bonds issued by Ministry of Finance in China and sold through pilot commercial banks to retail investors. Savings T-bonds are electronic records of creditors’ right and not allowed to be circulated in public.

Functions and Features:
1. Simple A/C opening steps: use your own personal ID card, Hua Xia debit card or savings passbook to open a Savings T-bond custody A/C at the Hua Xia outlet in your city where you get the Hua Xia card or savings passbook.
2. Free choice of card/passbook: Whether to use Hua Xia card or current savings passbook to open custody A/C is your choice.
3. Easy buy/sell: Once the account is successfully opened, you can subscribe or redeem savings T-bond anytime. Interest or redemption of subscribed bond are automatically paid upon maturity and credited into your account in time.
4. No risk: The savings T-bond you buy are issued and redeemed by Ministry of Finance of People’s Republic of China. There is no risk on the principal and return. 
5. High return: You earn more interest than fixed deposit of the same tenure. Savings T-bond is a good choice of investment if you seek stable return.

Target Clients:
Natural persons in China holding valid identity documents.

Currency: 
Reminbi

Price:
Currently no fee is collected for opening T-bond custody account. Fee for early redemption of savings T-bond is 1‰ according to Ministry of Finance. (For further information, see the regulations of Ministry of Finance and the offering document of the savings T-bond).

Service Channels:
At the Hua Xia outlets you can subscribe or redeem in advance savings T-bond or check details. Through Phone Banking you can check the details on the T-bond and transaction details in T-Bond account.

Service flow:
1. Open Custody A/C
At the Hua Xia outlet surrender your personal identity document, Hua Xia debit card of current savings passbook (apply on the spot if necessary), fill in Application Form on Savings T-bond Service and enter a password for the A/C. 
2. Subscribe 
Apply at the Hua Xia outlet during the offering period of T-bond, in verbal or fill in Application Form on T-bond Service if written. Surrender your valid ID card and the Hua Xia debit card or current savings passbook that bind with your T-bond custody A/C.
3. Redeem in advance
Apply at the Hua Xia outlet during the period for early redemption of T-bond, in verbal or fill in Application Form on T-bond Service if written. Surrender your valid ID card and Hua Xia debit card or current savings passbook that bind with your T-bond custody A/C.
4. Change funding A/C
Hua Xia bank acts on your instruction to unbind from the Hua Xia debit card or current savings passbook with your T-bond custody A/C and the account to the new Hua Xia debit card or current savings passbook. 
The reason could be you have lost the Hua Xia debit card or current savings passbook and get a new card/passbook. Therefore you have to “Change funding A/C”.
Apply at the Hua Xia outlet, in verbal or fill in Application Form on T-bond Service if written. Surrender your valid ID card and the Hua Xia debit card or current savings passbook to the Hua Xia teller for binding your T-bond custody A/C with the card/passbook. 
5. Report lost password
Report the loss at the Hua Xia outlet, fill in Application Form on T-bond Service. Surrender your valid ID card and the Hua Xia debit card or current savings passbook that bind with your T-bond custody A/C.
Once the password is reported loss and now you remember, cancel the report loss at the Hua Xia outlet, fill in Application Form on T-bond Service. Surrender your valid ID card and the Hua Xia debit card or current savings passbook that bind with your T-bond custody A/C.
After you have reported the lost password and you could not remember whatsoever, re-set a password 7 days after the report loss at the Hua Xia outlet, fill in Application Form on T-bond Service. Surrender your valid ID card and the Hua Xia debit card or current savings passbook that bind with your T-bond custody A/C.

Important information:
1. Set a numeric string not easily to be cracked for the password, remember the password. Do not disclose your password to anyone.
2. Before buying savings T-bond, read carefully the terms and conditions at the back of People’s Republic of China Savings T-bond (Electronic) Subscription Confirmation. 
3. While the savings T-bond in offer, Hua Xia Bank is not liable for any loss incurred to the customer due to force majeure events.
4. According to Ministry of Finance, early redemption is not allowed n days before the interest payment date or date of redemption upon maturity of the savings T-bond.
5. If you lose your Hua Xia debit card or current savings passbook and get a new card/passbook, “Change funding A/C” at the Hua Xia outlet. Otherwise the interest and principal cannot be credited into your account.

Note: This page is for reference only, part of the business to local outlets announcement with specific provisions prevail.